This Privacy Policy explains how Airport Transfer Oslo ("ATO", "we", "us") collects, uses and protects your personal data when you visit this website or use our airport transfer, chauffeur, limousine, concierge and car with driver services in Oslo and across Norway.
1. Who we are
The data controller for this website is Airport Transfer Oslo, Org. nr. 912 640 949, Selma Ellefsens vei 6, 0581 Oslo, Norway. For booking and privacy enquiries, contact us at offer@airporttransferoslo.com or +47 925 38 146.
2. Information we collect
When you request a price, book a transfer or contact us, we may collect:
- Your name, email address and phone number
- Pick-up, destination, date, time, flight number and other journey details
- Passenger, luggage and child-seat requirements and any notes you provide
- Company details, where applicable, for corporate bookings
- Website usage data such as IP address, browser type and device information
3. How we use your information
We use your data to:
- Prepare quotes and deliver the transfer, chauffeur, limousine, concierge or car with driver service you book
- Respond to your enquiries and confirm bookings
- Protect our forms against spam and abuse
- Improve our website and the quality of our service
- Meet our legal, accounting and regulatory obligations
4. Legal basis for processing
We process personal data in accordance with the General Data Protection Regulation (GDPR) as incorporated into Norwegian law by the Personal Data Act (personopplysningsloven). We rely on the necessity of processing to perform a booking contract with you, your consent, compliance with our legal obligations, and our legitimate interest in operating and improving our services.
5. Sharing your data
We do not sell your personal data. It may be shared with the chauffeurs and vehicle partners who carry out your journey, with trusted providers who support our hosting, email, analytics and booking operations, and with authorities where required by law.
6. Cookies and analytics
This website uses cookies and similar technologies, including Google Analytics, Google Tag Manager, Google Maps and Google reCAPTCHA, to keep the site secure, remember your preferences and understand how the site is used. When you first visit, a cookie banner lets you accept or reject non-essential cookies; your choice is remembered on this device. You can also manage or delete cookies at any time in your browser settings.
7. Data retention
We keep personal data only for as long as necessary to fulfil the purposes described in this policy, or as required to meet our legal, accounting or reporting obligations.
8. Your rights
You have the right to access, correct or delete your personal data, to restrict or object to certain processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact offer@airporttransferoslo.com. You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).
9. Data security
We apply appropriate technical and organisational safeguards to protect your personal information against unauthorised access, loss or misuse.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with a revised "Last updated" date.
11. Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at offer@airporttransferoslo.com.